How to calculate the freight fee ?

- If the amount of shopping is 200 liras or less, the customer pays 9.90 lira for the shipping fee plus 6.90 lira for the payment on delivery of the order.
- If the amount of shopping 200 pounds or more, the customer pays 6.90 pounds
Shipping fee Payment on delivery only.

- If the amount of shopping more than 100 lira can not be paid when the order is delivered, the payment is by wire transfer or by credit card through the site.
- Freight charges vary according to order weight.


What do I do if I want to return the product?

You may return or change the product / products within 7 days from the date of receipt provided you do not use the product.

In product returns, the original amount of the product is refunded with a deduction of 9.90 lira, freight charge, and 6.90 lira payment on delivery. In addition, the products in our site are limited and therefore the product is sometimes unavailable during the switch. You can return the product (s) to the following calibration settings

- The products you wish to return, a copy of the "return form" on the back of the invoice and return the product with the agreed shipping company without using the product or harming it. To return the product without any damage should be sent with the shipping company agreed by the site pazarium.com.tr and when sent with another shipping company, the customer bears the freight charges
- Lingerie, swimwear, bikinis and all cosmetics and personal care products according to Law 1593 for hygiene can not be returned and exchanged
- Shawl and veil can not be returned and changed according to Law 1593 Hygiene.
- You can return and replace the evening dresses and special products with special labels within 24 hours from the date of receipt of the product.
- After returning the refund, you can request the shipping code for the shipment you send us when necessary. Please keep your shipment code in case you do not have any problems.
- Do not forget to write your bank account information (account holder name, last name, bank name and IBAN number) to the return form in the original invoice when paying in the section

- Important Information ; Customers who benefit from free shipping in the wholesale range, if they request refund, the shipping cost or payment at the free door in the payment range of the remaining fees will be refunded to the bank or credit cards will be refunded, outside the wholesale shipping cost (cost) is 9.90 TL.
- Disposable products or products that are rapidly deteriorating or expired are not accepted.
- Refund amount (shipping fees and payment at door) to credit card or bank account within 14 working days after withdrawal of products. Depending on your bank, it may take several days for you to see your money on your credit card.

If you are a member of pazarium.com, the refund amount may be added to your account on the same day as the financial points or gift voucher.
If you have a discount coupon used in your order, it will be redefined to your account during the refund process. On the date on which your order is made, the amount of time left on the discount slip will be resumed with the return.

Replay address: pazarium.com.tr - Nine Hatun Mahallesi, Davutpaşa Caddesi, No: 44 Esenler / İstanbul


What is the time period to return the product?


Members of the site pazarium.com.tr "right of withdrawal without reason" is 14 working days. Our customers who use the right of withdrawal must
 Attention to the following
1. Please ensure that your products are completed and received with the invoice
2. Products / products sent for change or return are properly kept and sent with the invoice on which the official seal of the pazarium site is located pazarium.com.tr, in the absence of invoice or damage to the product, pazarium.com.tr is not Responsible for returning the product and is returned to the customer.
3. The shipping cost is not return to pazarium.com.tr website, if there is a shipment of the total amount of the basket in the return transaction, the commission fee will be paid at the door and the remaining balance will be returned to your bank account / credit card.
Where is the replay sent?
Return Address:
pazarium.com.tr - Nine Hatun Mahallesi, Davutpaşa Caddesi, No: 44 Esenler / İstanbul

Will I pay the return shipping fee?
Our main goal 100% customer satisfaction; Request a refund at pazarium.com.tr where the shipping charge is due to pazarium.com.tr
(Applicable only if returned or replaced products are available) You can return the products you buy from the pazarium site by filling out the order form on the back of the product invoice and sending the product through the agreed freight forwarding company Aras Kargo and PTT.
At the address of Nine Hatun Mah. Davutpaşa Cad. No: 44 Esenler / İSTANBUL


When is the amount of the product returned?
After checking the return orders from the staff of pazarium.com, you will be returned to you. After you confirm the return of the order, the cost of the product commission and the internal transportation fees will be deducted. After contacting you, the shipment will be returned to you within 15 days
The following process is entirely dependent on your bank and pazarium.com is not permitted to interfere with your bank.

Can I change the product size?

Due to the limited number of products sold, the same product / products can not be guaranteed, but if the return is received, the product is replaced if the product is available. If you send the product to us, the necessary replacement will begin. Please contact us for detailed information.

Customer Services: 0212 568 1000

What do I do if the product you received is damaged?
If the goods returned to us are returned, they will be replaced by another product after the checks in the absence of the product itself
The order will be canceled and the amount returned to your party

How do I cancel my order?
Cancellation of the order is done by entering the user's membership account and then ordering section "pre-order" or calling the customer services.

Customer Services: 0212 568 1 000.